Terms of Service

These Terms of Service ("Terms") are a legal agreement between you ("you", "Customer") and ContractScan AI ("we", "us") governing your use of our AI contract analysis platform (the "Service"). By creating an account or uploading a contract, you agree to these Terms.

1. The Service

ContractScan AI analyzes contracts using AI and returns a structured report covering risk score, key clauses, dates, financial impact, balance of power, and negotiation tips. The Service is informational and educational; it is not legal advice and does not create an attorney-client relationship.

2. Eligibility

You must be at least 18 years old and authorized to bind your organization. You are responsible for keeping your login credentials confidential.

3. Plans, Trials & Billing

The Free plan allows one analysis per calendar month. Paid plans (Pro and Business) are billed monthly or annually in advance through our payment processor. You may cancel at any time; access continues to the end of the paid period. We offer a 30-day money-back guarantee on first-time annual subscriptions — email us to request a refund.

4. Acceptable Use

You agree not to (a) upload contracts you have no legal right to share, (b) reverse-engineer the Service, (c) attempt to extract our prompts or model weights, (d) use the Service to harass others or violate any law, or (e) resell the Service without a written reseller agreement.

5. Your Content

You retain all rights to the contracts and content you upload. You grant us a limited license to process that content solely to deliver the Service to you. We do not use your contracts to train AI models.

6. AI Output Disclaimer

AI output can be incomplete or incorrect. You are responsible for reviewing every report and consulting a qualified attorney before acting on it. We make no guarantee that the Service identifies every risk, missing clause, or obligation.

7. Confidentiality

We treat your contracts as confidential. We will not disclose them to third parties except (i) sub-processors bound by equivalent confidentiality terms, (ii) when required by law, or (iii) with your explicit written consent.

8. Warranties & Disclaimers

The Service is provided "as is" without warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

9. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim arising from the Service is limited to the fees you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or lost contracts.

10. Indemnification

You agree to defend and indemnify us against any third-party claim arising from your misuse of the Service or your breach of these Terms.

11. Termination

We may suspend or terminate your account for material breach of these Terms with reasonable notice (except for fraud or security threats, where we may act immediately). On termination, you may export your data for 30 days.

12. Changes

We may update these Terms; we'll notify you by email and post the new version. Continued use after the effective date means you accept the changes.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles. Disputes will be resolved in the state or federal courts of Delaware.

14. Contact

Email hello@contractscanai.com or write to ContractScan AI, 1209 Orange Street, Wilmington, DE 19801, USA.